West Coast Turf Revolutionizes Payment Processing with Acumatica Payments

West Coast Turf, a leading grower and installer of premium natural grass sod across the Western United States, turned to Collins Computing to fix their unreliable credit-card integration and modernize payment workflows.

Challenge

West Coast Turf started by utilizing a popular credit card processing company. While that solution integrated with Acumatica, the integration was buggy and consistently caused misspellings and thousands of dollars in data corruption support costs. In addition, they could not process transactions correctly, resulting in significant revenue loss, late processing, and chargebacks.

Solution

Collins Computing implemented Acumatica Payments to deliver fully built-in, web-native payment processing:

• Automatic Settlement Batch Imports – eliminate manual reconciliation
• Built-in credit-card processing – secure, real-time transactions
• Simplified billing & field-service payments – streamlined workflows

Acumatica Payments Saves Time & Facilitates Faster Payments

Acumatica Payments has saved West Coast Turf countless hours previously spent reconciling transactions with the automatic Settlement Batch Imports built into Acumatica. It has also helped West Coast Turf simplify credit card payments, bill processing, and field service payments, improving cash flow, profitability, customer loyalty, and more.

Results & Benefits

• Built-In Payment Processing
• Improved Cash Flow & Faster Payments
• Reduced Errors & Manual Entry
• Centralized Reporting & Visibility

“Acumatica Payments allows us to confidently process our credit cards without the constant fear of data corruption from the integration. It’s saved countless time reconciling transactions with the automatic Settlement Batch Imports built in Acumatica.”